Privacy & Security

Rbagi Privacy Policy — How Your Information Is Kept Safe

When you open an account, place a bet, or make a payment on Rbagi, certain information is shared with us. This page gives you an honest, complete picture of what that information is, how we use it, where it goes, and how we keep it safe.

Last Updated: June 2026 In Bengali
256-bit SSL
Never Sold to Third Parties
Encrypted Data
In Your Control
256-Bit
SSL Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
72 Hours
Data Correction Timeframe
Key Highlights of the Privacy Policy at a Glance

How Rbagi Works to Protect Your Data — In Brief

Only Necessary Data Collected

Rbagi collects only the information genuinely needed for account management, payment processing, and security. Nothing beyond that is collected.

Industry-Standard Encryption

All your data is protected with 256-bit SSL encryption. Passwords are stored as hashes — no Rbagi employee can view them directly.

Not Sold to Third Parties

Rbagi never sells your personal information to advertisers or third parties. Your data is not shared except where required by law.

Your Information, Your Control

You can view, correct, or request deletion of your information at any time. This is your right, and Rbagi honours it.

Regular Security Audits

Rbagi's systems are regularly tested by third-party security experts. Any vulnerabilities found are resolved promptly.

Transparent Policy in Plain Language

This policy is written in plain language, free of complex legal jargon. Rbagi wants you to understand every part of it — because trust starts with clarity.

Last Revised: June 2026. By using the Rbagi website or app, you are considered to have accepted this Privacy Policy. Please read it in full.

1. Introduction & Scope

Rbagi (rbagi.click) is committed to serving users in Bangladesh with honesty and transparency. This Privacy Policy ("Policy") explains what information Rbagi collects, why it collects it, where it is stored, and how it is kept secure.

This policy applies to the Rbagi website, mobile app, and all digital services. By using Rbagi's services, you are considered to have read and agreed to this policy.

Rbagi's Privacy Policy has been developed in line with international data protection standards. We believe your personal information belongs to you — we only need to hold what is strictly necessary to provide our services.

In Plain Terms: Rbagi keeps your data safe, never sells it, and never uses it beyond what's necessary. This page is the detailed record of that commitment.

2. What Information We Collect

Rbagi collects two types of information — what you provide directly, and what is automatically generated as you use the platform.

Information You Provide:

  • At registration: full name, date of birth, mobile number, and email address.
  • For KYC verification: a photo of your National ID or passport, along with a selfie.
  • For payments: your bKash/Nagad/Rocket number or bank account details.
  • Support: Messages, screenshots, and complaint details you submit.

Automatically Collected Information:

  • Device type, operating system, and browser version.
  • IP address and approximate location.
  • Login and logout timestamps, along with betting activity logs.
  • Information on which pages within the app you visited and for how long.
  • Cookie & session data (see Section 6 for details).
Data Type When It Is Collected Mandatory?
Name & Mobile Number At Registration Yes
National ID Card KYC Verification On Large Withdrawals
Payment Information On First Transaction Yes
Device Information On every login Automatic
Betting History On Every Bet Automatic

3. How We Use Your Information

Rbagi uses your data only for specific, defined purposes — never for anything vague or undisclosed.

  • Account Management: For login verification, security, and a personalized experience.
  • Payment Processing: To confirm deposits and ensure withdrawals are sent to the correct account.
  • Legal Obligations: For Anti-Money Laundering (AML) compliance and KYC verification.
  • Fraud Prevention: To detect multiple accounts, bots, or unusual activity.
  • Service Improvement: To analyse app performance and inform the development of new features.
  • Contact: To send important updates, promotions, and support responses.
  • Responsible Gaming: To detect unusual betting patterns and issue alerts where necessary.

With your information, Rbagi Targeted Advertising does not create, nor share data with third-party advertising networks.

4. Data Sharing Policy

Rbagi does not sell your data — not to advertising companies, not to data brokers. However, limited information may be shared in certain specific circumstances:

  • Payment Partners: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
  • Legal Authorities: Rbagi is legally required to disclose information in response to a valid court order or request from a law enforcement authority.
  • Licensing Authority: Certain data must be submitted to regulatory authorities as required under the terms of the international gaming license.
  • Technology Service Providers: Cloud hosting or cybersecurity partners — they receive only the access necessary to provide their services and are bound by separate confidentiality agreements.

Before sharing any information with a third party, Rbagi ensures that party meets the same security standards we uphold. No information may be used beyond the scope of the agreed contract.

In Plain Terms: Your data is used only to deliver our services — not for sale, not for advertising, and not for any hidden purpose.

5. How We Protect Your Information

Rbagi uses multiple technical and administrative measures to protect your information, all built to the highest industry standards.

  • 256-bit TLS/SSL Encryption: Every data packet transmitted from your browser or app to Rbagi servers is encrypted.
  • Password Hashing: Your password is never stored directly — only a one-way hash is kept.
  • Database Encryption: Sensitive data (NID number, payment details) is stored in encrypted columns.
  • Access Controls: Only authorized personnel can access specific data, and all access is logged.
  • Regular Security Audits: Independent cybersecurity experts conduct system audits at least twice a year.
  • DDoS Protection: Advanced firewalls are in place to protect server and user data from cyber threats.

That said, no system is completely impenetrable. You also play a role in keeping your account secure — use a strong password and never share your login credentials with anyone.

6. Cookies & Tracking Technologies

The Rbagi website and app use cookies — small files stored on your device. Without cookies, many features won't work properly, such as staying logged in or saving your language preference.

You can manage cookies through your browser settings. Note that disabling essential cookies may prevent Rbagi from functioning correctly. Rbagi does not use any third-party tracking pixels or cross-site trackers.

7. Your Rights

Rbagi believes you have full ownership of your data. In line with international data protection standards, you may exercise the following rights:

Right to Access Your Data

You can request to see what information Rbagi holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your personal data after closing your account.

Restriction of Processing

You can request that your information be used only for specific, limited purposes.

Data Portability

You can request a copy of your data in a readable format (CSV/JSON).

Right to Object

You may object to the use of your data for certain specific purposes.

To exercise any of these rights, contact support or email support@rbagi.click. Rbagi typically responds within 72 hours and completes requests within 30 days.

8. Data Retention Period

Rbagi does not retain your data indefinitely. Each type of information has a defined retention period:

  • Account Information: For as long as your account remains active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years — as required under anti-money laundering legislation.
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 3 years.
  • Access Logs (IP, Device): 1 year.
  • Marketing Consent: Until consent is withdrawn.

After a set period, data is automatically deleted or anonymized. However, where a legal dispute is ongoing, relevant data may be retained until the matter is resolved.

9. Children's Privacy

Rbagi's services are intended solely for users aged 18 and above. Rbagi does not knowingly collect any information from individuals under 18.

If a parent or guardian believes their minor child has opened an account on Rbagi, please contact us immediately at support@rbagi.click. Rbagi will close the account and delete all associated data.

If anyone under the age of 18 is found to be using Rbagi, their account will be closed immediately.

10. Policy Changes

Rbagi may update this Privacy Policy from time to time — due to new legal requirements, changes in services, or security improvements. For significant changes, you will be notified via your registered email or app notification at least 7 days before the changes take effect.

Continuing to use Rbagi after any changes takes effect means you accept the updated policy. If you disagree with any changes, you have the right to close your account and request deletion of your data.

Last Updated: This Privacy Policy was last updated in June 2026. Compared to the previous version, the cookie policy and user rights sections have been expanded with greater detail.

11. Contact Us

For any questions about our Privacy Policy, requests to correct your information, or complaints, please contact Rbagi through the following:

  • Email: support@rbagi.click (for privacy-related requests, please include "Privacy Request" in the subject line)
  • Live Chat: Available 24/7 on the website and app
  • WhatsApp: Message Your Registered Number

Rbagi typically responds to privacy-related requests within 72 hours. Complex requests may take up to 30 days.

Privacy Enquiries

Frequently Asked Questions

To view live match scores and real-time updates on the Rbagi app, go to the "Live" or "Sports" section from the bottom navigation bar. You'll see a list of all ongoing matches — each match card shows the current score, overs or time elapsed, and the best available odds all in one place.

In cricket, scores update after every ball. In football, push notifications are available for key moments like goals, yellow cards, and half-time — keep notifications enabled in Settings so you never miss an update. Tapping on a specific match brings up the detailed scorecard, innings breakdown, and odds for all available markets.

Scores load even on a weak connection — the Rbagi app is optimized to run on low bandwidth. With live betting markets and real-time scores side by side, placing a bet at exactly the right moment is straightforward.

To view all active promotions and offers on Rbagi, go to the "Promotions" or "Offers" section in the app or on the website — usually found in the home screen banner or the bottom navigation. There you'll find all active bonuses, cashback offers, free bets, and odds boosts in one place.

There is no fixed update schedule — new offers are added before major matches (such as Bangladesh fixtures or the IPL), during Eid and other festivals, and on a weekly basis. Weekly cashback and free bet offers typically refresh every Monday.

The fastest way to stay informed is to keep push notifications enabled in the app — you'll get notified as soon as a new offer goes live. Special offers are also occasionally sent via SMS to your registered number on Rbagi.

Your Controls

Your Data — In Your Hands

Rbagi believes your data belongs to you — not the company. That's why you can view, correct, or delete your information at any time. It's not a complicated process — a single message to support is all it takes.

Over 500,000 members use Rbagi every day. Upholding our privacy policy to keep their trust means more to us than business alone.

If you have any questions, contact support — in Bangla, around the clock.

Rbagi's Privacy Commitment

Your data will never be sold to third parties.
Payment details are processed directly by the gateway — Rbagi does not store them.
All sensitive information is protected with 256-bit encryption.
Upon account closure, your data will be deleted in a timely manner.
You will be notified in a timely manner whenever the policy changes.
Requests to view, correct, or delete your data will receive a response within 72 hours.

You've read the Privacy Policy — now get started with confidence!

Your data is secure and your transactions are encrypted at Rbagi. Register now, get a 100% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

256-bit SSL Encryption
No Data Sales
Your Information, Your Control
24/7 Bangla Support
বাংলা